Hiring for Customer Service - Mumbai Growing Careers

2.0 - 10.0 years

2 - 5 Lacs

navi mumbai, maharashtra, india

On-site

JOB DESCRIPTION Roles & Responsibilities : Coordinating with local customers for cargo and maintaining the LCL shipment sheets with respect to cargo. Timely submission of rates Coordinating with the internal department for SI, invoices, BLS, etc Monitoring Releasing of BL Coordinating with Carriers for container transshipments details Coordinating with customers on outstanding payments Outstanding follow-up Send a Pre-alert to the planning on time Coordination between CHA, Forwarders & CFs Team.

Posted 1 month ago

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Hiring for Customer Service - Chennai Growing Careers

2.0 - 10.0 years

2 - 5 Lacs

delhi, india

On-site

Posted 1 month ago

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Hiring for Customer Service - Kolkata Growing Careers

2.0 - 8.0 years

3 - 5 Lacs

kolkata, west bengal, india

On-site

JOB DESCRIPTION Managing customer accounts to ensure smooth operations. Confirming freight bookings and tracking orders for timely delivery. Providing shipment quotes and setting up shipments and documentation as needed. Handling high volumes of inbound and outbound calls. Building and maintaining strong relationships with carriers and customers. Delivering exceptional customer service and promptly addressing client and carrier issues. Serving as a professional representative of the company, setting a high standard for team members.

Posted 2 months ago

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